In today’s business environment, the use of digital platforms such as WhatsApp and similar messaging applications for commercial communication has become widespread, particularly among small and medium enterprises (SMEs). These platforms are often used for placing orders, confirming dispatch or receipt of goods, receipt of invoice and sharing payment details, owing to their speed, convenience, …
In India, many businesses still follow traditional methods of record-keeping in the form of loose slips, carbon copies, rough estimates, or handwritten diaries, note pads, notebooks, which may contain rough calculations, vague noting, scribbling and jottings, etc. (collectively referred to as “slips” hereafter). These records are generally informal, unstandardized, and lack essential details such as …
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